Empowering Americans with Real-Time Grid Transparency
OutageUSA is an independent national monitoring platform delivering real-time power outages, broadband internet interruptions, cellular network status, municipal water advisories, and emergency utility disruptions across all 50 states, 3,243 counties, and 42,000+ US ZIP codes.
Our Mission & Public Service Charter
During major hurricanes, freezing winter storms, heatwaves, or unexpected transformer failures, millions of American households and businesses are left in the dark—often struggling to obtain timely, transparent answers from monopolistic utility providers. Customer service hotlines become overloaded, mobile apps crash, and estimated restoration timelines remain vague.
OutageUSA was established to bridge this critical information divide. By aggregating official supervisory control and data acquisition (SCADA) feeds, municipal GIS layers, NOAA emergency alerts, and verified neighborhood telemetry into one intuitive dashboard, we deliver unbiased, street-level visibility so families, first responders, and civic leaders can make informed safety decisions.
🔬 How We Collect, Verify & Analyze Telemetry
Automated Multi-Source Scrapers
Our high-frequency data pipeline polls REST APIs, ArcGIS Feature Services, and Open Geospatial Consortium (OGC) feeds every 15 minutes across 205 major electric utilities, telecom networks, and municipal water authorities. We track customer meter counts, substation trips, and feeder line status.
NOAA & NWS Hazard Correlation
Every localized outage incident is correlated against live National Weather Service (NWS) warning polygons—including high-wind alerts, tornado watches, ice storms, and flash floods—helping explain the physical root cause behind grid disruptions.
Civic Crowdsourcing & Ground Truth
While automated systems detect large substation cuts, localized branch line drops or blown residential pole transformers can go unrecorded for hours. Our verified citizen reporting engine allows neighbors to confirm neighborhood status in real time.
Public Utility Commission (PUC) Rights
We track state-by-state statutory reliability standards (SAIDI/SAIFI) and consumer compensation rules set forth by state regulators (e.g. CPUC in California, PUCT in Texas, NYPSC in New York), empowering consumers with bill credit calculators and loss claims.
🛡️ Editorial Guidelines, Fact-Checking & Independence
Our commitment to absolute accuracy, transparency, and public trust.
OutageUSA is 100% independently owned and operated. We are not owned by, financed by, or affiliated with any investor-owned utility (IOU), electric cooperative, broadband internet service provider, or government entity. All company logos, provider trademarks, and trade names referenced on this site belong exclusively to their respective owners and are displayed strictly under US Nominative Fair Use doctrine.
We welcome data corrections from public utility operations centers, city dispatchers, and residents. When a boundary or restoration discrepancy is reported, our technical desk cross-references GIS line data and updates the corresponding incident record within 2 hours. Submit corrections via our Contact Portal.
OutageUSA is supported through contextual digital advertising (including Google AdSense) and programmatic display sponsorships. Advertising revenue funds our cloud server infrastructure, bot scraping compute, and continuous technical maintenance. Advertisers have zero influence on our outage reporting, reliability metrics, or editorial commentary.
👥 Infrastructure Intelligence & Research Team
Power Systems Analysis
Monitors regional transmission organization (RTO/ISO) bulk power dispatch, ERCOT, PJM, MISO, and CAISO reserves during grid capacity emergencies.
Telecom & Fiber Desk
Tracks submarine cables, middle-mile transit fiber cuts, BGP routing anomalies, and cellular tower backup battery compliance under FCC Part 4.
Civic Preparedness Team
Authors FEMA-aligned hurricane preparedness checklists, home generator safety guidelines, and PUC statutory compensation claim instructions.
OutageUSA provides utility incident information on an "as is" and "as available" basis for general informational awareness. While we strive to maintain high accuracy, telemetry delays and field sensor discrepancies may occur. OutageUSA is not a government agency, public utility, or 911 emergency dispatch service. Always dial 911 immediately for live electrical hazards, gas leaks, or life-safety emergencies.