SYSTEM STATUS: US National Utility Telemetry Ingestion Active
Power Outage Incident Report Active Utility Dispatch Tracking
Provider: Duke Energy
Charleston, SC โ€ข Charleston County โ€ข ZIP 29401

Charleston, SC 29401 (Charleston County) Power Outage

Official Duke Energy Field Crew Dispatch & Restoration Bulletin (#1)

Dispatch: 1-800-769-3766
Estimated Time of Restoration (ETR) Official Telemetry
07:35 PM Target Time
Nov 08, 2026 (Official Target Date)
Started: Nov 08, 07:43 AM โ€ข Estimated Duration: 11.9 Hours โ€ข Load: 4,294
Time Remaining Until Estimated Restoration Live Clock
00
Hours
:
00
Minutes
:
00
Seconds
Target Time Elapsed โ€ข Grid May Be Energized or undergoing safety checks
Grid Telemetry & Feeder Corridors

Charleston, SC Affected Areas & Feeder Network

Compiled directly from Duke Energy real-time outage management system (OMS).

City / County
Charleston / Charleston
US ZIP Code
29401
Impacted Meters
4,294 accounts
Classification
emergency

Affected Subdivisions, Avenues & Feeder Circuits

Oak Ridge Substation feeder line #4 in Charleston (ZIP 29401)
Incident Root Cause
Downed High-Voltage Wire on Roadway
Utility Customer Portal
Community Dispatch Radar

Is Power Outage Still Down for You?

Live crowdsourced reports from residents in Charleston (ZIP 29401).

Still Down: 100% Restored: 0%
Instant Community Publishing โ€ข Verified Civic Grid

Verified Resident Reports (1)

Live Signal
J
James Miller Power Still Out
4 hours ago

Power just surged three times and then went completely black on 5th Ave. Smart meter is unlit.

โ€ข โœ“ Verified Local Resident
State Public Utility Commission (PUC)

Sustained Outage Bill Credit & Food Spoilage Compensation

Under state utility service standards, residential customers experiencing unscheduled power outages exceeding 4 to 8 consecutive hours may qualify for utility billing credits ($25 - $250) or food loss claim reimbursements from Duke Energy.

Calculate Bill Credit Claim โ†’

๐Ÿ›ก๏ธ Power Outage & Electrical Hazard Protocol

Civic Preparedness Standards
๐ŸงŠ Refrigerator 4-Hour Rule

Keep refrigerator doors sealed. Unopened, food will remain cold for up to 4 hours; a full freezer maintains safe temperatures for 48 hours.

โš ๏ธ Downed Wire Safety

Never approach downed power lines. Treat all fallen conductors as live (energized) and immediately report to 911 and 1-800-769-3766.

โšก Surge Protection

Disconnect TVs, desktop computers, and smart appliances from wall outlets to safeguard delicate circuit boards against restoration voltage spikes.

๐Ÿ”Œ Portable Generator Rules

Always operate generators outdoors at least 20 feet from windows, doors, and vents. Never connect directly to home wiring without an approved transfer switch.

Regional Utility Infrastructure Analysis

Charleston, SC Grid Reliability & Outage Synopsis

Utility emergency response protocols remain active throughout Charleston following a sudden power outage blackout impacting Charleston and surrounding communities in South Carolina (ZIP 29401). Regional grid supervisors with Duke Energy first detected customer service drops at Nov 08, 2026, 07:43 AM.

Preliminary diagnostics list the outage classification as "Downed High-Voltage Wire on Roadway". Field engineers and service technicians are actively patrolling overhead lateral spans and underground conduit junctions across: Oak Ridge Substation feeder line #4 in Charleston (ZIP 29401).

The target service re-energization timestamp has been targeted for Nov 08, 2026 at 07:35 PM. Medical baseline residents requiring continuous life-support electricity should immediately execute emergency contingency plans or contact county emergency dispatchers. You may also log localized reports directly via our Community Outage Radar.

Alert Neighbors & Share Incident Status

Help your local community stay informed about this active utility interruption.

โšก Other Active Outages in South Carolina

View All State Outages โ†’

โ“ Frequently Asked Questions

Official guidance for Charleston residents during this incident.

When will power or service be restored in Charleston (29401)?

According to Duke Energy dispatch telemetry, estimated restoration is currently Nov 8, 2026 at 7:35 PM EST. Field crews and lineman teams are actively inspecting local distribution feeders and transformer circuits.

Who is the utility company responsible for this outage?

This interruption is managed by Duke Energy. You can contact customer service and reporting lines directly at 1-800-769-3766 or visit their customer portal.

What should I do if my food spoils or appliances are damaged?

Take photos of spoiled food items and note purchase values. Under State Public Utility Commission guidelines, you may submit a formal claim with Duke Energy for unscheduled outages exceeding statutory duration thresholds.

How do I report a downed power line or gas odor in Charleston?

Always treat downed electrical lines as energized. Maintain at least a 35-foot perimeter and immediately dial 911. For gas leaks, evacuate immediately without touching light switches and call emergency services from a safe outdoor location.